Client Story
Starway Roof Systems

How Root helped Starway
grow from $4.5M to $12M a year.

Starway Roof Systems came to Root with strong fundamentals and a ceiling they couldn't break through. What they needed wasn't more ads — they needed a system.

Hear it from Elmer

Five-star Google review

“Miguel serves as our fractional CMO, and he goes far beyond what you would normally expect from an agency partner. He's deeply invested in our company's success, to the point where he even flies in for our annual leadership retreat to help us plan, strategize, and continue raising the standard. That level of commitment is rare.”

Elmer Glick

CEO, Starway Roof Systems

$4.5M → $12M

Annual revenue since we started

The Challenge

Where Starway was when they came to us.

Strong field operation but no predictable lead flow outside of storm season
CRM was not being used consistently — deals lived in spreadsheets and texts
Close rates varied wildly from rep to rep with no documented process
Marketing spend with no attribution — no idea which channels were working
No speed-to-lead system — leads waited hours before anyone responded
The Engagement

What we built together.

Full-Funnel Marketing Overhaul

Rebuilt Starway's entire demand generation strategy — from paid search and Facebook Ads to brand positioning and seasonal campaigns targeting both storm and retail roofing.

HubSpot CRM Implementation

Designed and implemented a complete HubSpot build — lead routing, pipeline stages, rep accountability dashboards, and attribution tracking across every marketing channel.

Speed-to-Lead Automation

Built automated lead response sequences that reduced average response time from hours to under 5 minutes — recovering leads that were previously falling through the cracks.

Sales Process Design

Documented and operationalized Starway's entire sales process — from intake script to proposal delivery to follow-up sequences — reducing close rate variance across the team.

Fractional CMO Partnership

Miguel Quintana serves as Starway's fractional CMO — attending their annual leadership retreat, running quarterly strategy reviews, and overseeing all growth initiatives as a true executive partner.

Work With Root

Ready to build what Starway built?

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No obligation. No contracts. Just a clear plan. · rootagency.co